STUDENT MEDICAL STATEMENT AND REFUND POLICY

Student Medical Statement

A Student Medical Statement is required for all PADI scuba diving programs.**

This form is available for viewing at any time, both on our website and on PADI’s official site, no enrollment is required to access it. Please review the form thoroughly and entirely before enrolling in any program, this is for your safety.

In some cases, the form will require a licensed medical provider’s written clearance before participation in any in-water training. If you enroll and then find that you are unable to obtain medical clearance, you will be ineligible to continue training, and no refund(s) will be issued.

There are no exceptions, and it is the student’s responsibility to:

Review the form in advance
Obtain physician clearance if required
Understand that enrollment is non-refundable once submitted, even if medical clearance is denied

We strongly encourage all prospective students to consult their healthcare provider with any concerns prior to enrolling.

You can view, access, and download The Student Medical Statement (also known as Required Diver Medical Participant Questionnaire) here, or by clicking the PDF Icon below at all times

Required Diver Medical Participant Questionnaire

Refund Policy

1. All Instructional Programs and Services Are Non-Refundable:

Fees for our scuba diving programs and services are non-refundable. Once paid, course fees cannot be refunded. It is recommended that, prior to enrolling in any program, you verify you are medically fit or cleared for scuba diving activities. The student medical statement can always be found below.

2. All Sales Are Final:

Please note that all sales, including programs, services, and related items, are final. No refunds will be issued.

3. Exchange for Store Credit (Unused gear items):

Unused items can be exchanged for store credit only if they meet the following conditions:
- Item is unused.
- You have a valid receipt.
- The item is in original packaging with all materials, manuals, and warranty cards.
- Item is brought back within 20 days of purchase.
- Return on items are subject to a restocking fee.
- Certain items, like books, e-courses, CDs, and DVDs, cannot be returned if opened due to copyright laws.

4. Transfer of Instructional Services/Programs (If Needed):

While instructional services/programs are non-refundable, we allow transfers if the instructional program has not already been scheduled or started. You must:
- Notify in advance.
- Provide details of the new participant.
- Ensure they meet eligibility requirements.
- Discuss any additional associated fees or changes (eLearning/ scheduling/gear).
- The original participant is responsible for coordination.

We appreciate your trust in DiVE KS for your scuba diving needs. We're committed to delivering exceptional experiences. By choosing DiVE KS, you agree to abide by this return policy.

Time Limitations on Training

Students have 1 year from the purchase and completion of their eLearning to complete the Confined Water Sessions. For instance, if the eLearning was completed more than a year ago, students will need to redo the eLearning course.

After completing the Confined Water Sessions, students have 1 year to complete their Open Water (Ocean) Dives. If there is a significant gap between the Confined Water Sessions and the Open Water Dives, students will be required to attend a Confined Water Review session before proceeding with the Ocean Dives. Please note that additional fees apply.

If more than one year has passed between completing the Confined Water Sessions and scheduling the Open Water Dives, students will need to redo the Confined Water portion of the program. These requirements are in accordance with industry Standards.

Reschedule Policy

Rescheduling Confined Water Sessions: minimum of 48hr notification to avoid fee's.
Rescheduling Open Water Sessions: minimum of 48 hr notification to avoid fee's.
Pool No Show Policy:
- If you “no show” for your scheduled class; you forfeit your confined water program tuition. If you would like to reschedule after your no show, you will be required to pay an additional confined water program tuition for your program.

Travel Bookings

DiVE KS offers travel bookings and services.
Please note that all bookings done through DiVE KS are subject to a booking fee.