Open Water Diver Program – Pool Sessions

Cancellation Policy

1. All Instructional Programs and Services Are Non-Refundable: Fees for our scuba diving programs and services are non-refundable. Once paid, course fees cannot be refunded. It is recommended that, prior to enrolling in any program, you verify you are medically fit or cleared for scuba diving activities. The student medical statement can always be found below. 2. All Sales Are Final: Please note that all sales, including programs, services, and related items, are final. No refunds will be issued. 3. Exchange for Store Credit (Unused gear items): Unused items can be exchanged for store credit only if they meet the following conditions: Item is unused. You have a valid receipt. The item is in original packaging with all materials, manuals, and warranty cards. Item is brought back within 20 days of purchase. Return on items are subject to a restocking fee. Certain items, like books, e-courses, CDs, and DVDs, cannot be returned if opened due to copyright laws. 4. Transfer of Instructional Services/Programs (If Needed): While instructional services/programs are non-refundable, we allow transfers if the instructional program has not already been scheduled or started. You must: Notify in advance. Provide details of the new participant. Ensure they meet eligibility requirements. Discuss any additional associated fees or changes (eLearning/ scheduling/gear). The original participant is responsible for coordination. Reschedule Policy Rescheduling Confined Water Sessions: minimum of 48hr notification to avoid fee's. Rescheduling Open Water Sessions: minimum of 48 hr notification to avoid fee's. Travel Bookings DiVE KS offers travel bookings and services. Please note that all bookings done through DiVE KS are subject to a booking fee. Student Medical Statement A Student Medical Statement is required for all PADI scuba diving programs. This form is also always available for viewing without enrollment. If you are unsure about your fitness for diving please contact your primary care provider and provide them with the form. In certain instances, a medical provider may need to give permission or medical clearance to dive. Please thoroughly look over the student medical statement and show it to your Primary Care Provider if needed. This form must be completed prior to any in-water activity. There are no exceptions. Please note, it is the student's responsibility to receive medical clearance for diving if needed. No refunds will be issued after enrollment.

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